Monday, June 25, 2007

Tata Indicom are Fraudsters

After reading the full blog (here and here), I can only feel sorry that I opted for Tata indicom prepaid. My experience is as bad as any of you, when after using the phone for 2 months it died.

I brought it at the Tata true value (fraudsters) shop, and they told me, that I should take it to the Haier service station some 25 Kms away. I bowed to there insists and went there. They took my mobile away for repair asking me to come after 1 week. so long I am having to bear with no mobile. So after 1 week, like a donkey I go, and they give me a replacement certificate, and ask me to collect the new phone from tata true value (fraudsters) shop.

Like a donkey I go to there showroom, sit there for 1 hr for my turn to come. and then the kid, smartly dressed in jeans and yellow t-shirt, bull shits me, that all such replacements happen at nodal office, Ultadanga. which is another 25 Km from there.

After, requesting and feeling like a donkey, I again endure the long journey, to nodal office, and I meet, with Rikta Roy (033-65551181), and she informs me of the way a replacement is made. it goes like this...

"Once you get the Replacement Certificate you have two ways, either, you can deposit the handset at the True Value (fradusters) shop, and after a week you can get a refund, or, you can ask for a replacement, and if they have the same handset available, then they will replace you after 1 week."

I asked, what if they do not have the handset in stock,
she replied, " Then after a week, you can get another headset, provided you are willing to pay the difference."

And she added " We at nodal office, do not replace the thing, you go to the true value (fraudsters shop, and tell them this is the process."

amazed, I was at my wits end of controlling the bhadrolok (gentleman) dying to kill her. anyway, I came back to the true value (fraudsters) office, and told them the process, and they asked me to come next day and it will be solved.

I went back happy, think at last tomorrow will be the day. The next day, my company sent me off to Coimbatore, and I came back 6 days later. yet I remembered the meeting and went ASAP. The lady kept me waiting. then finaly when my turnm came, she asked me to wait, as she was calling the godown people. wait wait wait all she said and 3 hrs passed. I started fuming, and she told me to come after 4 days, that is the time it will take for the headset to come from the godown. I got angry shouted at my lungs limit, and it fell on deaf years and the kids just made a dissapearing act.

so, I went through another 2 of such torments and finally recieved the money of the headset after exactly 37 days.
Now, I will never ever take an Indicom Connection.

Also, I will tell, you, however, cheap the tataindicom may seem to you, stay away from it. They are fraudsters. They supply the worst handsets on earth.

Incase any of you are planning to sue the company, count me in. I can give you good length of materials.

regards

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